Last updated: 26 September 2026
This policy explains what we collect when you order from DBAY EXQUISITE, why we have it, and what we do with it. It follows the Nigeria Data Protection Act 2023.
What we collect
- Your name, phone number and delivery address — so we can deliver to you and keep you updated.
- The links and item details you send us — so we can buy the right thing.
- Your order history with us — what you ordered, what it cost, when it arrived.
- Anything you tell us in a message — sizes, colours, notes about delivery.
We do not store your card or bank details. Payments reach us by transfer.
Why we have it
We use your information to buy your item, ship it, deliver it, send you WhatsApp or SMS updates on your order, issue your receipt, and answer you when you get in touch.
We do not sell your information, and we do not use it for anybody else’s marketing.
Who we share it with
- The US stores we buy from — the item ships to our warehouse, not to you, so they get our address, not yours.
- Our shipping and delivery partners — your name, address and phone number, so they can deliver to you.
- Meta (WhatsApp) — your phone number, so your order updates reach you on WhatsApp.
That is the full list. Nobody else.
Where it is kept
Your order records are held in our own systems and with our hosting provider, Cloudflare. Some of those servers are outside Nigeria.
How long we keep it
We keep order records for six years, so that we can deal with receipts, questions about past orders and our own tax records. You can ask us to delete your details at any time.
Your rights
Under the Nigeria Data Protection Act 2023 you can ask us to show you what we hold about you, correct anything that is wrong, delete your details, or stop sending you messages.
Message us on WhatsApp 0902 044 4946 or email dbayexquisite@gmail.com and we will respond within 30 days.
Cookies
This website does not use tracking cookies, advertising trackers or analytics. When you look up an order, the tracking page sends what you typed — your tracking number, or your phone number together with the last 4 characters of your tracking number — to our own server, so that it can find your order. It sends nothing else about you. The page’s typefaces are loaded from Google Fonts, which means Google sees that a browser requested them.
Changes
If we change this policy, we update the date at the top of this page.
Contact
DBAY EXQUISITE · Lagos, Nigeria · WhatsApp 0902 044 4946 · dbayexquisite@gmail.com
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